Alternative Payment Program
Video Library

For information about understanding or completing program materials, check out our video library below.

Appointments

Our offices are open to clients by appointment only. Changes and new procedures have been implemented to ensure the health and safety of our clients and staff.

Getting Ready for Your Virtual Zoom Appointment

Watch this video before connecting to your virtual appointment.

Annual Recertification

Families must complete an annual recertification at the end of each 12-month eligibility period. Eligible families may complete their annual recertification electronically. For more tips on submitting documents online, click here.

About the Recertification Process
How to Use DocuSign
How to Submit Documents Online (Apple Devices)
How to Submit Documents Online (Android Devices)

Certificate For Child Care Services

When a family is approved or has a change in child care services, CDA will issue the parent and the child care provider a Certificate For Child Care Services.

How to Read a Certificate For Child Care Services
Example 1: Change of Hours
Example 2: Change of Family Fee
Example 3: Change of Provider
Example 4: Termination of Services
What is the RMRC? (Regional Market Rate Ceiling)

Attendance Records

The parent, provider, or authorized person is responsible for recording the child’s drop-off and pick-up times on CDA’s attendance record. CDA cannot accept alternate attendance records.

How to Complete an Attendance Record
Questions?

If you have any questions please contact your Child Care Eligibility Specialist at (619) 427-4411 who will be happy to help.

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