How To Use Secure Email

We use secure email when sharing confidential and sensitive information with you. At CDA, keeping our client’s information secure is very important. If this is the first time you have received a secure email from us, then you must create an account. Please follow the steps below to create a secure email account:

STEP 1: Open Your Notification Email

When CDA sends a message using Secure Email, a notification email is sent to you. Make sure to click “Open Message” before it expires.

 

STEP 2: Enter Your Email Address and Create a Password

To create a password, follow the password rules below. It is important that you keep your login information handy. You will need it next time CDA sends you a secure email.

STEP 3: Activate Your Account

You will receive an account confirmation email. Click the “Activate” button to activate your account, then click “Continue” to sign in with your new account.

STEP 4: Continue To Sign In Page

Click “Continue” to return to the Sign In page.

STEP 5: Log In Using Your Email Address & Password

Log in to your account by entering your email address and password. Next time CDA sends you a secure email you will be directed to this page. If you forget your password, click on “Forgot your password?” to reset your old password and create a new one.

STEP 6: How Navigate Secure Email

Use the folder below to view, create, or send secure emails:

  • The “Inbox” folder is where you will find all the secure emails sent to you.

  • The “Compose” folder is where you create and send a secure email.

  • The “Sent Mail” folder is where all of your sent secure emails will be archived.

Remember, you can always Report a Change or send us a message by visiting our Contact Page. Our website, just like secure email, keeps your information secure. But, it is easier! No email accounts or passwords required!

Feel free to contact us if you have any questions at (619) 427-4411.

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CDA Reimbursement Schedule
Family is authorized with a variable schedule

Variable schedules are reimbursed for the actual care hours provided that are within the hours authorized. The reimbursement will not exceed the amount billed by the provider or the full-time (FT) or part-time (PT) RMRC listed on the certificate for child care services. CDA will not reimburse for child absences, provider holiday or closure days on a variable schedule. If the full billed/invoiced amount is not paid, the parent is responsible for the difference directly to the provider.

Reimbursement of provider non-operation days/holidays

The number of reimbursable provider holidays and/or non-operation days is limited to a maximum of 10 days per fiscal year. Once these allowable limits are exceeded, reimbursement will be prorated for future closure days.

Reimbursement of registration fees, material fees, insurance fees

Fees for registration, material and/or insurance may be reimbursed if the current reimbursement amount does not exceed the Regional Market Rate Ceiling (RMRC). Reimbursement of these fees is limited to one (1) per child, per fiscal year and will be made in a single payment when requested on the child’s attendance record.

Note: For providers with programs that have multiple fees in one year or where it has been determined that the reimbursement amount exceeds the RMRC, the excess fees will be the responsibility of the parent.

License-Exempt Providers

When child care is authorized for a total of 25 or more hours per week the Full Time Weekly RMRC will be used. When child care is authorized for a total of less than 25 hours per week the Part Time RMRC will be used.

View the State’s RMRC by County See the full Program Guidelines

Congratulations! You may be eligible for CDA’s program.

Let’s get started:

We’re sorry, you may not be eligible for CDA’s program.

If you would like to receive a personal eligibility screening, please complete the form below:

We’re sorry, it appears you may have different need for child care services than those listed.

To receive a personal eligibility screening, please call us at: (619) 427-4411 ext. 1400