Alternative Payment Program
Video Library

For information about understanding or completing program materials, check out our video library below.

Getting Ready for Your Virtual Zoom Appointment

Watch this video before connecting to your virtual appointment.

Annual Recertification

Families must complete a recertification at the end of each eligibility period. Eligible families may complete their recertification electronically. For more tips on submitting documents online, click here.

About the Recertification Process
How to Submit Documents Online (Apple Devices)
How to Submit Documents Online (Android Devices)

Certificate For Child Care Services

When a family is approved or has a change in child care services, CDA will issue the parent and the child care provider a Certificate For Child Care Services.

How to Read a Certificate For Child Care Services
Example 1: Change of Hours
Example 2: Change of Family Fee
Example 3: Change of Provider
Example 4: Termination of Services
What is the RMRC? (Regional Market Rate Ceiling)

Attendance Records

The parent, provider, or authorized person is responsible for recording the child’s drop-off and pick-up times on CDA’s Attendance Record. CDA cannot accept alternate Attendance Record.

How to Complete an Attendance Record

CareConnect Videos

For videos about how to use the CareConnect Family platform, click the button below.

CareConnect Videos

If you have any questions please contact your Child Care Eligibility Specialist at (619) 427-4411 who will be happy to help.

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